Terms of service
To return your product, you must send it to:
GEMS BEAUTY S.L.U. Madrazo 137, 2º 1ª 08021 - Barcelona. Spain.
The customer will cover the shipping costs for returning the item. These are non-refundable. If you are to receive a refund, the cost of return shipping will be deducted from the refund.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping a product worth more than €75, you should consider using a trackable shipping service (shipping companies) or insuring the shipment. We do not guarantee receipt of your return.
GEMS BEAUTY S.L.U. Madrazo 137, 2º 1ª 08021 - Barcelona. Spain.
The customer will cover the shipping costs for returning the item. These are non-refundable. If you are to receive a refund, the cost of return shipping will be deducted from the refund.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping a product worth more than €75, you should consider using a trackable shipping service (shipping companies) or insuring the shipment. We do not guarantee receipt of your return.